Trauma-informed design and research support for teams

Are you part of a Design or Research team engaging directly with users?

Your team members are skilled in user research, but haven’t been trained in engaging safely with people who may have experienced trauma. (Let’s be real, most design programs didn’t teach us this!)

Combining my experience as a Service Designer and a licensed Psychotherapist working on complex, sensitive, and socially impactful projects, I help organizations build trauma-informed capacity into their design and research practices.

Speaking Engagements and Team Workshops

Support your team in building trauma awareness and confidence in user engagements.


Topics include:

  • Trauma-informed design basics and principles

  • Creating safety and trust in user engagements

  • Capacity building for designers to handle sensitive topics

  • Integrating trauma-informed values into your research and design process

Consultations for Design and Research Projects

Have an upcoming project that touches on sensitive topics? I provide consultation and coaching to help your team:

  • Adjust research approaches for participant safety

  • Prepare and debrief researchers

  • Integrate trauma-informed practices into workflows

Industries served:
Healthcare, public services, non-profits, legal, education, transportation, mental health, telecommunications, real estate, and finance.

On-site or Online Support during Facilitation

If your team is conducting research sessions with participants who may have trauma histories, I can provide live support to help your facilitators regulate and respond effectively.

Get in Touch

Interested in bringing trauma-informed principles to your organization’s research or design practice?

Email me to share your project details and goals.

hitomi[at]cocoro-colab.com